PRIVACY POLICY

THIRD PARTY PIXELS AND COOKIES 

When you explore our website, log in, registration, or email opening, various technologies like cookies, advertising beacons, and similar tools may be employed by our online data partners or vendors. These technologies help link these activities with the information they or others possess about you, including your email address. As a result, we (or our authorized service providers) may utilize these email addresses to send you communications and marketing materials.

To stop receiving such advertising, you have the option to unsubscribe from any of our marketing emails in the footer of the emails.

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you make a purchase from our store, we gather personal information provided by you, including your name, address, and email address, as part of the buying and selling process. Additionally, while you navigate through our store, we automatically receive your computer's internet protocol (IP) address, which assists us in acquiring insights about your browser and operating system.

If applicable, with your consent, we may engage in email marketing by sending you emails concerning our store, new products, and other relevant updates.

SECTION 2 - CONSENT

How do we obtain your consent?

By providing us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or process a return, you implicitly consent to our collection and use of that information solely for the specified purpose. In the event that we require your personal information for a secondary purpose, such as marketing, we will either directly request your expressed consent or provide you with an opportunity to decline.

How can you withdraw your consent?

If you have previously opted-in but have now changed your mind, you can withdraw your consent for us to contact you or for the ongoing collection, use, or disclosure of your information at any time. Simply contact us at support@shopevltn.com to communicate your decision.

SECTION 3 - DISCLOSURE

Under certain circumstances, we may need to disclose your personal information. This includes situations where we are legally obligated to do so or when you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our online store is powered by Shopify Inc., which provides us with an e-commerce platform to facilitate the sale of our products and services to you. Your data is stored in Shopify's data storage, databases, and their overall application, all of which are protected by secure servers and firewalls. Shopify adheres to industry standards and follows the guidelines set by the PCI Security Standards Council, which includes brands like Visa, MasterCard, American Express, and Discover. These standards, known as PCI-DSS, ensure the secure handling of credit card information by our store and its service providers. To gain further insights, you can refer to Shopify's Terms of Service and Privacy Statement.

When you opt for a direct payment gateway to complete your purchase, Shopify securely stores your credit card data, encrypting it according to the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is retained only for the duration necessary to fulfill your order, and once the transaction is completed, your purchase information is promptly deleted.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers we engage with will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us. However, it's important to note that certain third-party service providers, such as payment gateways and transaction processors, have their own privacy policies governing the information required for purchase-related transactions. We recommend reviewing their privacy policies to understand how they handle your personal information.

Please be aware that some providers may be located in or have facilities in a different jurisdiction than you or us. If you proceed with a transaction involving a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that provider or its facilities are situated. For instance, if you are in Canada and your transaction is processed by a payment gateway based in the United States, your personal information used in that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Links: Once you leave our website or are redirected to a third-party website or application, this Privacy Policy and our website's Terms of Service no longer govern your actions. Clicking on links within our store may redirect you to external sites. We cannot be held responsible for the privacy practices of those sites and encourage you to review their privacy statements.

SECTION 6 - SECURITY

To safeguard your personal information, we employ reasonable precautions and adhere to industry best practices to prevent any inappropriate loss, misuse, unauthorized access, disclosure, alteration, or destruction of data.

While it's important to note that no method of transmission or storage over the Internet is entirely foolproof, we diligently comply with all PCI-DSS requirements and implement additional widely accepted industry standards to enhance data protection.

SECTION 7 - COOKIES

Here is a list of the cookies we utilize. We have provided this list to allow you to decide whether or not to opt out of cookies:

  • _session_id: This unique token is sessional and enables Shopify to store information about your session, including details like referrer and landing page.
  • _shopify_visit: No data is held in this cookie, which remains persistent for 30 minutes from your last visit. It is used by our website provider's internal statistics tracker to keep track of the number of visits.
  • _shopify_uniq: This cookie does not hold any data and expires at midnight (relative to the visitor) of the following day. Its purpose is to count the number of visits made by a single customer to our store.
  • cart: A unique token is assigned to this cookie, which remains persistent for 2 weeks. It stores information regarding the contents of your shopping cart.
  • _secure_session_id: This unique token is sessional and serves to enhance the security of your session.
  • storefront_digest: This unique token has an indefinite expiration period. If our shop has a password, this cookie is utilized to determine whether the current visitor has access.

Please note that if our shop has a password requirement, the storefront_digest cookie plays a role in validating visitor access.

SECTION 8 - AGE OF CONSENT

By accessing and using this site, you confirm that you have reached the age of majority in your state or province of residence. If you are under the age of majority but have obtained consent from your parent or legal guardian to use this site, you may proceed.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We retain the right to make modifications to this privacy policy at any time. It is recommended that you review it regularly to stay informed. Any changes or clarifications will become effective immediately upon being posted on the website. In the event of significant revisions to this policy, we will provide a notification here to inform you of the updates. This will ensure that you are aware of the information we collect, how we use it, and the circumstances, if any, under which we may disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners to facilitate the continued provision of products and services to you.

More info & contact information

If you wish to access, correct, amend, or delete any personal information that we may have about you, register a complaint, or obtain further information, please get in touch with our Privacy Compliance Officer at support@shopevltn.com. They will assist you with your inquiries and address any concerns you may have regarding your personal information.